About
What We Do
Hughes Training and Development Solutions’ mission is to provide our partners with performance improvement services and tools to maximize the capability and competencies of their workforce. We achieve maximum return on investment for our partners by providing comprehensive service offerings, and establishing collaborative, long-term working relationships.
Steve Hughes, M.A. Ed. 
Principal Consultant of Hughes Training and Development Solutions Inc., Steve has designed, developed, and implemented award-winning training programs & performance improvement interventions for Walmart, American Express, United Parcel Service, AT&T, Federal Express, Red Lobster Restaurants, US Cellular as well as numerous other noteworthy organizations. He has earned a Master’s of Arts Degree in Adult Education and has more than 20 years of leadership and practical experience in the human performance improvement industry. Steve is committed to providing customized solutions that enable client-partners to maximize the potential and performance of their organizational human capital.
Company Overview
The new economy demands increased business efficiency and peak employee performance to remain profitable and maintain growth. Successful organizations search for innovative ways to maximize market opportunities and meet new challenges. Hughes Training and Development Solutions [HTDS] provides our partners with new ideas, perspectives, and tools. We then facilitate their implementation to improve their training and performance management capabilities.
We are responsive, systematic in approach, open with our practices, and bring comprehensive solutions to performance improvement opportunities. Our partners utilize us as an extension of their team and rely on us to complete work in a quality fashion, on-time, every time.
HTDS offers a wide array of skill development and performance improvement solutions that integrate all aspects of an associate’s life cycle from their selection to their eventual advancement within the company including:
- Competency definition for hiring, job definition, compensation, career-pathing, and iterative and summative performance coaching and evaluation tools and processes.
- Systematic Performance Analysis techniques to identify operational and cultural barriers to peak performance.
- Training consulting to develop the infrastructure and systems required to develop, maximize, and sustain training impact.
- Best-practice process development, definition, and documentation that meets all quality assessment expectations and guidelines.
- Certification system & tool development to reinforce and validate desired knowledge and utilization of procedures and behaviors within an organization.
- Performance improvement system development to ensure workforce skills are measurable, and supported through organizational and management processes.
Calibration of these critical functions enables associates to reach and sustain higher levels of performance and quality which leads to greater job satisfaction, productivity, and recognition.
Results of employing the performance-based training approach provide our partners with:
- Increased immediacy in application of acquired skills resulting from their demonstrated mastery in the training environment.
- Reduced training time and costs.
- Increased relevance of training to the business goals and performance measurements.
- Increased confidence of learners when they transition from training to the operational environment.
- Increased accuracy, consistency, and quality resulting from formally documented processes and procedures.
- Reduced recruiting and training costs by calibrating selection, training, and performance management to standardized and documented tasks and procedures.
- Reduced expense and redundancy of training efforts through documented and streamlined best practices.
- Increased effectiveness of performance management systems resulting from objective and clearly-defined performance expectations.
Our Guarantee
We have found the most successful organizations expect results rather than activity from consulting partnerships. We define ‘Measures of Success’ with our partners on every project so the positive impact of our work is quantifiable and evident. We are accountable to these ‘Measures of Success’ by guaranteeing they will be achieved, even if it means doing so at our own expense.